Handle shift changes without the back-and-forth
Once a plan is published, the work isn't done; life happens. Employees can request a time change, a day off, or a swap directly against the schedule, so changes start as a clear, trackable request instead of a message that gets lost.
Approvers can approve, decline or revert, and employees can cancel their own requests. Approving a request automatically creates the matching schedule adjustment, and editing the plan auto-cancels pending requests for the cells you changed.
Handle shift changes without the back-and-forth
Why shift changes get messy
Changes live in chat
When swaps and days off are arranged in messages, there's no record of who agreed to what, and the schedule rarely catches up.
No clear approval step
Without a defined approver, changes get verbal sign-off that nobody can point to later when it matters.
The plan falls out of date
Even agreed changes don't always make it back into the rota, so the published plan stops matching reality.
From request to updated schedule
Every change follows the same simple, trackable path.
Employee raises a request
On a published plan, an employee asks for a time change, a day off, or a swap directly against the affected shift.
Approver reviews it
An approver or higher can approve, decline or revert the request, and the employee can cancel their own while it's pending.
Schedule updates itself
Approving a request automatically creates the matching schedule adjustment, so the plan reflects the change without manual edits.
Edits keep things clean
If you edit the plan directly, pending requests for the cells you changed are auto-cancelled to avoid conflicting updates.
Structured changes, no loose ends
Time-change requests
Employees can ask to adjust the hours of a published shift rather than arranging it off the books.
Day-off requests
A scheduled shift can be requested as a day off, captured as a request instead of a quiet no-show.
Shift swaps
Employees can request to swap shifts, keeping cover arrangements visible and on the record.
Approve, decline or revert
Approvers and above can approve, decline or revert requests, with full control over what reaches the rota.
Self-cancel
Employees can cancel their own pending requests when plans change before a decision is made.
Auto schedule adjustment
Approval automatically writes the matching schedule adjustment, so the plan and the agreement always agree.
Frequently asked questions
What can employees request?
On a published plan, employees can request a time change, a day off, or a swap, each raised directly against the affected shift.
Who can approve a request?
Approvers and roles above them can approve, decline or revert a request. Employees can cancel their own requests while they're still pending.
Does approving update the schedule?
Yes. Approving a request automatically creates the matching schedule adjustment, so the plan reflects the change without extra manual edits.
What happens to pending requests if I edit the plan?
Editing the plan auto-cancels pending requests for the cells you changed, preventing conflicting updates to the same shifts.
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